When the battery integrator for our 280 MWh Poblano project in San Bernardino, California went out of business, it cut off access to critical software, service, and spare parts. Instead of accepting a stranded asset, we rebuilt the support structure around the system and improved performance in the process.
The Challenge: An Orphaned BESS Platform
Modern BESS assets are complex, tightly integrated systems. They rely on proprietary hardware, control software, and long-term service agreements with the original integrator. When the integrator for Poblano shut down, our project lost its contracted service partner, direct access to control software, and the original spare-parts supply chain which put long-term reliability and availability at risk.
Rebuilding the Supply Chain
Our supply chain team moved quickly to replace the missing support. We leveraged our procurement expertise and industry relationships to source alternate suppliers for key components. By qualifying new vendors and securing replacement inventory, we restored a pipeline for maintenance and repairs.
Taking Control of Software and Operations
At the same time, our software and operations teams deployed Strata’s own monitoring and control platform to replace the integrator’s system. Our battery specialists engineered new control algorithms and hardware updates tailored to the site, with a focus on reliability, safety, and operational performance. With full visibility into system behavior and direct control of dispatch and protections, we could tune the asset more precisely than before.
Result: Higher Availability, Stronger Asset
By rebuilding both the hardware supply chain and the software and controls stack, we turned a major integrator failure into a performance upgrade. Overall availability at Poblano improved, and the asset is now operating more reliably than before. The project continues to deliver the flexible capacity it was designed for.